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Cotton On

Cotton-On

The Issue

This leading retailer, in order to cope with its rapid growth, required an organisation wide management and leadership approach.

The Solution

LMA delivers a multi-tiered leadership and management development programme to help Cotton On’s staff prepare for future growth and deliver an immediate improvement in results.

The Result

LMA increases job satisfaction and retention rates amongst Cotton On’s staff with its personal and professional management approach. In addition, performance and productivity has also improved.


Cotton On is one of Australia’s fastest growing retail brands, known for its funky fashion and streetwear for guys, girls and kids.

The Cotton On brand encompasses a youthful attitude and style which is reflected in its cutting edge clothing. Operating for more than 15 years, with over 150 stores throughout Australia and New Zealand, Cotton On is a rapidly expanding team of vibrant professionals.

With an interest in growing its people as well as the company, Nigel Austin, Managing Director of Cotton On, contacted Leadership Management Australia Pty Ltd (LMA) to alleviate the pressures that growth had inflicted on Cotton On’s management. LMA has since played a key role in equipping the company’s management team with the right skills to be at their best, both personally and professionally.

Full Case Study