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Course: SSTLS
Name: Stuart Rose

Most enjoyable was meeting the other participants and seeing how others in the same circumstances (i.e. needing assistance/training in management/supervisory rolls) need different things from the same course materials. For me the measurable results was the amount of time I can now (and will in the future) be able to dedicate to HPA’s. Goals accomplished include better time management, improvement of communication to upper management via monthly reporting of department status etc. and delegation of tasks not considered a HPA.