Name: Sue Brown
Most enjoyable aspect was the friendly and kind nature of the facilitator. Hearing of similar situations in other workplaces. How they manage and deal with situations within their businesses. I have become a much more confident person around other people when dealing with issues. Time management was the major change I found that directly related to me. The to-do-list was beneficial in my day to day activities. Finding solutions to daily processors that seem to take up so much of my time. Reviewing my step-by-step manual to assist my relief staff was a valuable clean up job that required attention. Identifying what good work practises I had in place and also identifying areas that needed improvement.