1800 333 270

CAIRNS REGIONAL COUNCIL

Course: HPM
Name: Normita Gray

Learning and gaining the skills to be an effective leader. Definitely the challenge of the course learning process. Also I found the relevance of the course to my needs and practical application to my workplace.


Course: HPM
Name: Eamonn Gilbert

The course has helped me understand myself and more importantly given me tools to identify and help me complete my HPA’s


Course: HPM
Name: Alex Skubij

I really enjoyed this course and found it particularly useful as our work unit is currently undergoing big changes and the course made it easier to understand and accept them. Also, the course gave us all an opportunity to share in each others challenges and success which gave me a better understanding of what others are doing in our organisation.


Course: HPM
Name: Kate Doyle

The face to face sessions were fantastic, I got so much out of these and the discussion was always very helpful and useful. Tricia was so enthusiastic and supportive, she helped me in so many ways and encouraged me to stay on top of the course. My team received its ‘Voice of the Customer’ results recently, I was so proud to find out we achieved 100% positive results. this is a huge achievement and a record for the accounting teams. I know my confidence and enthusiasm to lead my team to achieve results like this has been increased by attending this course.


Course: HPM
Name: Joseph Cristaldi

I was able to gain more confidence and gain an understanding of the importance of peoples perceptions and managing perceptions


Course: HPM
Name: Jason Kilpatrick

I enjoyed interacting with other course participants and seeing the differing viewpoints held by different areas. Tricia is absolutely fantastic, she is highly knowledgeable ,friendly and maintains a positive atmosphere while leading us through the course ,easily the best facilitator I have worked with. Tricia is an asset to your organisation and makes a somewhat challenging course seem easier, more enjoyable and attainable. Tricia empowers you to reach new heights and gives you the confidence to get there. Thanks


Course: HPM
Name: Caitlin Stager

This course helped me to progress a number of projects which I had planned to undertake. Through the course I was able to focus my energies on completing these projects.


Course: HPM
Name: Ashley John Cooper

A well structured and delivered diploma course ,which allowed me to consolidate 15 yrs. of training and on the job knowledge , while interacting with a cross-section of colleagues to cement the entire experience. I would highly recommend this diploma course delivery for all levels of leadership.


Course: HPM
Name: Keith Holzhauser

I feel re energised after starting this course. It has red parked my enthusiasm for my job


Course: HPM
Name: John Thompson

Every module had parts of it that really made you think and realise things you haven’t think of before. It was a lot of content to work through, but the things you got out of it made it worthwhile. It made me rediscover the need of having clear measurable goals, not only in the work environment, but also in my personal life. I enjoy knowing that I have a clearer direction and performance criteria for our team and will make their work life more rewarding through my improved leadership skills.


Course: HPM
Name: Megan Macallister

The structured mentoring through the PDP program. Improved work performance and outputs of challenging team member inherited from a different area of Council.


Course: HPM
Name: David McAuley

I found the most enjoyable aspect of the course was the change project I completed which allowed me to gain valuable management and project management experience. I found the modules about leading teams through change to be valuable. The course also helped me strengthen my time management skills and focused me on high pay off activates for the organisation.


Course: HPM
Name: Esther Evans

I thoroughly enjoyed participating in this course. I have learnt so much about the responsibilities of being a Manager. Most measurable results I can see is work that I have delegated to my Team members. I have gained so much time in doing so. It was such a great course to do, instead of reading a text book and understanding theory, you actually had to put it in practice and also a complete a Change Project.


Course: HPM
Name: Dan Dixon

Enjoyable part was around the discussion with the other participants, their understanding, their experiences and their insights. I was able to see an improvement with in my teams, in particular their communication.


Course: HPM
Name: Ian Fell

Great course with great people especially the facilitator Tricia Hill. The group was open and honest and I found it invaluable that every month views were shared on how challenges were overcome or successes were achieved. I will take away many well told stories but more importantly I will take away many good ideas for future use in my development as a high performance manager


Course: HPM
Name: Selina Toa Toa

Division making the various techniques to use


Course: HPM
Name: Martin Bayliss

The course tools and learning provided me with the skills to communicate to our staff in a much more constructive and positive way. It has allowed me to conduct structured and positive team meetings and focus on staff development. Aspects of the course such as defining my HPAs and areas of delegation will assist in allowing me to dedicate more of my time on the facility’s business development and customer service.


Course: HPM
Name: Sivan Bolger

The course’s Change Project was one of the most rewarding experiences, seeing things come to fruition through the involvement of my team and a resulting smooth, seemingly effortless transition to the new system. In the same vein, defining and following through the Win-Win Goals was a good experience (and tool to take with me), and transferring this to my team was at first challenging then very rewarding as they achieved goals within defined timelines. Lastly, having a real ‘cross-section’ of CRC employees attend together was both interesting and important, as it improves my understanding and connection to the organisation as a whole.


Course: HPM
Name: Lynne Powell

The face to face days were a very positive experience and it is great to have had the opportunity to get to know the other participants. I hope we can maintain a network. It was fantastic to have the support and encouragement of the facilitator, Patricia Hill. I am very pleased to be able to make the real changes to my attitude and behaviour in the work place so that work is more sustainable for myself and my team.