Name: Carrol Porra
I had been in a team leader role previously for a number of years, however this time coming from being a team member into this position has been extremely challenging for me. This course has help me in not only confirming what I already knew, but simple ways to deal with different personalities within a team environment. It reminded me of the importance of balance, with the wheel of life something I had forgotten. It showed that there is a good way of giving negative feedback. The most important thing I have for me is that there are some very simple tools to help keep things in perspective and in focus.