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Course: HPM
Name: Russell Mills

The course was great in that all modules were able to be applied immediately and directly to your place. I also found the online assignment system made it easy to keep up to date and complete work. The traffic lights were a terrific driver to keep on top. My change project and win-win goals allowed me to implement some fantastic improvements to our work place; in particular our on-line application process is now well on the way to being introduced and my Emergency Call Out process has resolved some long term operational problems.

Course: SSTLS
Name: Jenny Mihan

The LMA course has been life changing. At times I have struggled to keep up-to-date. The course has given me a: Enabled me to focus on HPA’s and successfully executing LPA’s Developed skills on how to deal with staff and ability to raise the right questions Achieved great successes by setting Win-Win Agreement Goals – knowing that I have created success by completing progressive steps to achieve my Win-Win Agreement Goal – some examples of success – establishment Planning and Feedback Day, execution of key projects Splitting my tasks between ‘Imperative’ and ‘Important’ – keeps me on track Understanding the importance of maintaining my personal well-being Achieve personal success – completing key projects and on my way to achieve ‘Around the Bay Bike Ride’ Understanding of my own personality and how others and myself impact upon others Greater sense of accomplishment executing new ideas Reaffirmation of my own beliefs about the importance of team building The importance and value of Business Plans, KPIs and OH&S procedures

Course: SSTLS
Name: Erin Gray

Great course and have gain a lot of confidence in how to handle problems and skill to help me improve in the future

Course: SSTLS
Name: Lucinda Bakhach

The enjoyable aspects were meeting others in the organisation from different areas and hearing how they approached situations. Loved the DeBono Hats, Colours and DIAS assessments and the fun problem solving exercises e.g. If you were going to the moon what would you take. I found it valuable to be focussed on goal setting and understanding the process of goal setting is a matter of small manageable steps towards a predetermined end.

Course: SSTLS
Name: Dorian Jones

Enjoyed the collegial atmosphere built amongst staff from across Council.

Course: SSTLS
Name: Gavin Tyler

Over the years, I have done many different courses. This LMA course stands out for me as its by far the most I have been able to directly relate back to my job. I feel this is the one course that improves your everyday life, both work and personal.

Course: SSTLS
Name: Yvonne Kelly

Most enjoyable was the work colleagues I’ve gotten to know and the teamwork achieved within the course. Increased confidence and knowledge has allowed me to undertake several periods of higher duties since commencing the course. I have obtained relevant training from Department managers and found a time saving element to my job through my win win goals