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TERRY WHITE CHEMISTS

Course: COL
Name: Manpreet Dhillon

The most enjoyable aspect of the course was listening to all the different people in the class’s experience on different issues. And Suzy was great too!


Course: COL
Name: Lillee Pisani

There are so Many….. my biggest enjoyment is really being able to look further into my staff and be able to recognise the fact that many of them learn in different ways and have different strengths and weaknesses. that asking them to do things etc. is not manipulation or receiving bonus’s from hard work accomplished as a team is not unfair!! it is rewarding me for uniting the team towards achieving a common goal!!! thanks Stuart I have truly enjoyed this course & the personal and professional growth the course and you have taught me!!!


Course: COL
Name: Natalie Marrett

I have really enjoyed coming every fortnight into the trainings. The help and support that I have received from Jim, Alexandra and Gary have been fantastic and very encouraging. I have learnt so much and have gained so much confidence especially when it comes to delegating tasks on a daily basis. The team have certainly been very supportive and when we first did the coping with change evaluation I was able to suggest some changes to management and make the changes that the team were wanting to see happen. This has resulted in many systems being reviewed, changed and improved to help make our jobs easier. I had never had to complete a formal project before but found the whole process to be very interesting and will certainly use the format again with tasks we do in store in the future.


Course: HPM
Name: Lillee Pisani

I have really enjoyed the course, I did struggle with having two facilitators although I put that down to character building. I was given the opportunity to join a second group to catch up on sessions missed and found the two different groups offer a very different experience. I have definitely grown and developed many great things from completing this course but the one that stands out the most is completing projects. I have many unfinished works and my biggest lesson learnt was to set goals to ensure these tasks are completed.


Course: HPM
Name: Tanya Maloney

Throughout this course I have enjoyed meeting other business owners & managers and sharing ideas and experiences. Even though we come from different industries we share common issues with our businesses and our teams and can all learn from each other. Through undertaking this course I wanted to improve business management skills not only of myself but of my key team members. I have been able to share my learnings with my team leaders so they can start practising these techniques (such as time management, delegation , problem solving and decision making, KPI setting & performance management) with their teams. This has resulted in an increase in accountability and responsibility for individual team members so they all feel they are contributing and are part a high performance team!


Course: HPM
Name: Roy Young

After being in management positions in Pharmacy for a number of years and undertaken various in-house courses , this LMA course was an excellent way to revisit many ideas and solutions to business today. Most enjoyable was being able to network and interact with the many different people from the different roles and jobs on the course. It is great to see the challenges you face in one type of business also affect other completely different businesses but the tools you use to address the problems are all the same This year has been an amazingly difficult year with major stresses from buying further into the business , planning expansion for it to suddenly be cancelled and the resulting fall out from that in the sense of having to look for redundancies and restructure the workplace . The valuable experience I have received in undertaking y=this course has helped me steer my way through the maze


Course: TPE
Name: Karen Brown

I found the course to be excellent in giving me direction. The biggest benefit have been the tools that I can use in my workplace to improve productivity. The process of goal setting has really improved my focus and productivity and already I have seen financial benefits to the business.