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Understanding effective communication

Understanding effective communication | LMA

Communication is a two way process. It’s a process of sending and receiving information with an end result in mind. When communicating your ideas you must be able to make them known and understood before they can be or will be accepted.

For you to achieve your desired outcomes there must be mutual understanding of what is to occur and an agreed upon change to the current situation.

However, life experience tells us that although this sounds simple, it seldom is. Why?

There are filters between the sender and receiver. These filters exist for both the sender and the receiver. The impact of these filters is that they can modify, colour and change the interpretation of the information being presented. Two people can listen to the same person’s message and receive two entirely different understandings and the interpretations of the content and intent of the message.

LMA Communication cycleKeep an eye out for next week’s post on how to improve your communication.