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Building trust

Trust underpins all relationships between leaders, managers and employees. It provides the basis for engagement and effective working relationships in the pursuit of shared goals.

73% of employees and only 66% of managers have a great or moderate degree of trust in what their leaders tell them about the future of the organisation.

Interestingly, 85% of leaders believe they have instilled in employees and managers a great or moderate degree of trust in their ability to achieve organisational goals.

Clarifying the future and effectively communicating what it holds for individuals is paramount to building trust. Without an understanding of the organisation’s future, employees cannot be expected to place their trust in the strategies being put forward.

From LMA’s L.E.AD. survey book “Today’s workplace – Present realities…Future realities”, 2013
Available for purchase, click here to order a copy of the book.