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ABB AUSTRALIA NSW SSTLS Peter Zol

I found the course to be most interesting. I have been a Team Leader/Supervisor for many years but still found there were tools and processes I was not aware of. Learning from the experiences of the group, view points of group coupled with the diverse ages/circumstances. Benefiting from the tutelage of the facilitator and the wealth of experience she brought. For me the “Buy In” and short term focus goals were a great help, especially when trying to convince the team of management methods/decisions which we may not agree with yet must manage/adhere to regardless. The focus goals help when I feel stressed or overwhelmed, I let the big picture come into focus later.

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