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BANKWEST WA LMR Crede Harrison

When I started this course I felt the engagement of my staff was quite low, their motivation was low and their stress levels were high. Since then I have incorporated a variety of new ideas that I have gained from the course and I have managed my team into a positive and more involved team who look after their own work load rather than me having to look over their shoulder to ensure that they are doing the right thing and are proactive in improving their work environment, which has made them happier to be at work.

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