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The most enjoyable aspects of the course for me were all the management tools that are provided. They helped me improve myself and my team, as well as my own and my team’s performance. The workshops in general also provided an enjoyable lesson and were very engaging.||Results that can be identified are the increases in production.|Also the creation of a “Team Skills Matrix” means we can now train and assess members competency in a wide range of day to day tasks and activities.||Goals that have been accomplished but not limited to are:|Michael Ricketts passed his competency|Paul Richards passed his competency|Matt Whitlock passed his competency|A suggestions box that all staff can use was implemented and is still currently being monitored|My team members will know who to come to with all of their questions and concerns.||On completion of my workplace project, all members from my team will have been accurately performanced reviewed and placed into their respective levels on the “Cook’s Career Pathway”.

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