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This course has been life changing it has given me the tools to take with me for the rest of my life even though I am not in a managerial/supervisor role it has given me the confidence to conduct team discussions on safety, continuos improvement (win win goal), Coping with change, quality & productivity which has stimulated conversation & change it the my team. I am getting more satisfaction from work by focusing on my High payoff activities & knowing what my real hourly dollar value is. The connection with management has increased because I now realise what it is all about how to build relationships & get the most out of your work force inline with company goals, policies & objectives which are changing constantly. Another win win goal is a procedure for entering & tracking of work orders which is a constant issue because there was no procedure which is now being developed. My works project of a support vehicle for shift personnel has been an interesting journey & is in the final stages of approval which should save the company $30000/annum in time & safety. On the home front I have achieved a great deal by completing a job that had been on the to do list for 17 years by using focus goals the results being a more comfortable house to live in.

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