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CITY OF MOUNT GAMBIER SA LMR Derek Ferguson

For someone who is new to Team Leading/Manager this course and Johns Feedback has given me great confidence about my position and ability to lead, delegate and motivate my team members. My goals have been acheived and the results regarding non-productive phone complaints and the barking dog kits have allowed me to more the double the time spent on my HPAs which allowed me to add 2 more win-win goals which will be completed by the end of the year