CITYWIDE VIC COL Tim Burger
I have learned a great deal from the LMA course. Some of these include:||* The discovery and my use of Feed Back Logs. – I have found this to be an excellent way of keeping track of my employees and staying up to speed on their progress. Instead of basing their performance on 1 annual review, it is great to have informal conversations with them from time to time and be able to record things from these conversations. It is also a great way of recording negative and positive feedback on these employees that can be used in their annual reviews.||* I have loved the way that the dynamic of the class has run. It is a fantastic learning environment and fosters a friendly, welcoming and sociable environment. It does not take long for everybody to feel comfortable.||* I have felt more assertive and confident since completing this LMA course. I believe that I am developing my own leadership style and am looking forward to putting it into action in the future.||* I think that Adrian has been a fantastic Facilitator. I’m sure that I’m not saying anything new, but he is a total professional. He has a calm and organised manner, but is also light and humorous. He knows when to prompt people to talk and share and also when to end a conversation and begin the talking again.||One of the main reasons why I would consider another course at LMA is due to the facilitating from Adrian! Fantastic!