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CLARENCE VALLEY COUNCIL NSW SSTLS Sarah Ducat

I have taken away a lot from the course. The tools that I can use in my job have proven very useful (e.g. discussion planner, time analysis, focus goals etc). |The principles of setting SMART goals was reiterated to us many times and results in successful accomplishment of goals and making them achievable. |The interactive workshops were a great way to learn the material. I enjoyed getting to know the other participants as well. The CD’s did get a bit repetitive but I can see there benefit…we could then use what we had learnt in the workshop. I did struggle to keep on top of the workload at some stages. I would sometimes be confused as to when assignments were due especially if they hadn’t been mentioned in the workshop.|I have gained a lot of confidence from undertaking the course. My work performance has improved from being more confident and more efficient. I have been able to utilise learning from the course in my personal life.

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