DALKIA TECHNICAL SERVICES NT COL George Nicolakis
By carrying out this course I have gained confidence and a great understanding of why things get done in certain ways. e.g (Procedures)|The resualts from this course were not only benificial for me but my staff members also as the growing me confidence has also helped the staff members to grow in confidence in what we do.|I accoplished goals that I have been struggling to acheive for some time like delegation in which then creates time for me and my family.