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DEPT OF HEALTH QLD QLD LMR Michael Wilhelm

Best aspects of the course. Spaced repetition of course material easy to manage via audio. Workshop exercises/games/puzzles valuable for illustrating key points. Group discussions with peers invaluable for prior experiences. Ability to submit on-line or via hard copy helpful and efficient.|Measurable results – slight edge improvements via improved/increased use of available technology; improved productivity from up skilling staff and delegating routine supervisory tasks; improved communication from active listening and feedback logs and more face to face.|Most goals achieved or soon will be. Significant project of acquisition of new point of care technology for HHS aided by goal setting process. Others included approval of introduction of new blood product for off label use in trauma; design, manufacture and purchase of purpose built trolley for transport of blood products; purchase of new microscope (still to be delivered); relocation of Transfusion CNC to within work area.