EBM-PAPST AUSTRALIA NSW TPE Kevin Dhiren Munisamy
Our Facilitator created the right atmosphere for learning, discussion and genuine interactions among team member. Loved the energy, enthusiasm and passion. It was a real buzz and pleasure to go to the lectures. Great participation from the fellow paticipants; great learnings from each others experience. ||Course content was well structured. With the first three modules improving productivity, creating results, module 4 (communications) building relationships and bonds, Module 6/7 creating team synergy and emerging as a leader. Interdependance cannot be achieved without first building results and getting respect from team. Without good communications and relationships, it is not possible to build team synergy and empower people. ||Accomplishments|-Effective team plan of action to win million dollar worth of new business for company.|-Team commitment to keep to plan. |-Effectively do my HPA’s with emphasis on results; bottomline approach by tying it to my KPI. |-Job purpose finalised. |-Joined toastmasters and delivered a total of 5 presentations without aids including spontaneous table topic speech. |-Won business with three customers.|-Setup a system to continuously improve my fitness level.|-Improved delegation skills: Spending less time on account management by delegation. |-Maximise results by working on team synergy through increased delegation and buidling of win-win relationship|-Successfully completed inspection and commissioning of fans for a major new customer who gave good feedbacks. |-Re-established relationship with one customer.