FOOT LOCKER AUSTRALIA INC QLD SSTLS Adam Matthews
Bill is a brilliant Facilitator, he himself showed me a great example of how to communicate verbally and non verbally, from giving instructions to delivering feedback. as with anything you need to have respect for whoever it is that’s trying to communicate with you otherwise you don’t listen actively and can have pre conceived ideas that distort the message as the sender or receiver, i have taken a huge amount from this course particularly in communication and have seen great results already.
