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IFM EFECTOR NSW TSE John Cloran

Goals accomplished were increase of product knowledge through self training and requesting the company to provide formalised training. A goal achieved was an increase in buying customers. Another goal achieved was the formularisation of an ongoing strategy to increase call rates which will increase sales. This goal will continue until the end of the year.|The key customer development plan greatly improved the relationship with this customer.|The most enjoyable and productive subjects were the goal setting techniques modules which really helped to get things done. Defining levels of customer relationships, analysing the existing customer relationships and adjusting them accordingly helped to better utilise time spent with customers.|Time management modules enabled me to accomplish more with my day.