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LOCKER GROUP VIC TSE Sarah Winter

Thanks to my goal setting I now successfully utilise my CRM on a weekly basis to make my job easier and work for me|I ask of referrals without even realising|Concentrating on my top 10 customers is ongoing and will pay off in due time with some hard work and persistence|I am organised and confident in my responses to objections and stalls and turn them into learning opportunities|I now actively listen instead of interrupting or finishing customers sentences. This helps me obtain extra key information about the customers needs and desires. I also find myself using this outside of work and getting agitated at other people that don’t listen – what a turnaround! Haha