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I like the term ‘spaced repetition’ for it now replaces all the other terms I used to use for it seeing I am prone to use the action frequently.|I have taken great pride in developing a once underperforming team to become a fairly reliable crew that can usually be left to carry out the duties required for production.|I enjoy passing on my skills and training the team for their performance, I enjoy weeing their progress.|I have spent more time learning excel for the purpose of creating more simple /effective logs for sickies, holiday, and time of records.(customer centric).|I have honestly taken on more duties within my role than I would have imagined possible before the course.(Due to my babysitting responsibilities)