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i think yvonne is a brilliant teacher she is really patient and knows what she is talking about what i learnt through the course has really helped me in my transition into management.|the course overall is good like anything you get out of it what you put in. the best part of the course was looking back over it once i had finished and really taking in and looking at what i had learnt (which is alot) i use the imperative important task list everyday, time management, communication skills i have learnt including some trivial but really helpful facts that i use in my BD. i have completed my win win goals that i have set out for the course and a couple since, i use on a daily basis focus goals.

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