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RUD CHAINS QLD COL Ian Cattell

The LMA course provided me a focused approach to my role and transition to a departmental leader in the conveyor team. I achieved my core objectives in delegating key technical functions to the Engineering Services team through strategic training, site visits and this allows more focus time on my High Payoff activities. The completion of my project allowed a focused knowledge sharing and through implementation of a Technical Forum within our business, we have a higher skilled team capable of servicing the needs of our clients with higher competency. The selection of my Win Win goal address the core objectives of the department and the business in a structured approach.||I had an enjoyable experience and most successful is implementation of SMART goals relating to the personal goals and business goals. The measurable results is a training package relating to the core knowledge which we are now rolling out to other divisions in the business.