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The course was very beneficial for me as the company had just moved into the “Day 2 Structure” and I required guidance to ensure I knew my role and was comfortable with the tasks at hand.||I particularly found the following sections useful:|- Focus goals -good tool to begin a task|- Do not delay a task – Do it or Delegate it, Do NOT delay it.|- Win/Win Goals – Ability to concentrate on well defined goals and create simple steps on the way to achieve them.|- How to provide negative feedback – Good session and tools for use in future feedback to employees|- Course extended over 5 months to allow ample time for information to be absorbed.|- Course notes and book – Very well laid out.

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