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ST JOHN AMBULANCE AUSTRALIA (N.S.W.) NSW COL Samar Ahsan

The most enjoyable aspect was to listen to Ross who I found to be a great speaker and had the ability to motivate us and make us want to become charismatic leaders like he was. I really enjoyed his delivery of the course content and his practical advise and examples that he used in the class room.||Measureable results:|Improved time management|Improved decision making.|Improved delegation skills.||Goals Accomplished :|Achieved 3/4 steps of the Project.||Achievements:|Employee of the year team choice award|Promoted to Manager, Customer service.