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Regular Scheduled houskeeping (in outlook) and filing has made significant improvements in my organisation skills. I did these things previously, but with it not scheduled in regularly it would slip away when I was busy, which is in fact when I need these tools more!!!||The use of To Do lists priorotised my activities and having a physical list which completed tasks are crossed out gives me a sense of satisfaction that things are being achieved.||Personal goals, both WIN/WIN and focus have been good for my home life, both with spending better time with family and getting odd jobs done around the house. I will keep this up long after the course.||The big thing was understanding what my time and my team members time is worth and really noticed down time / minimise social chat etc… and focus on HPAs and spend less time on LPAs

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