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I have found the course very valuable to the day to day operation of my work place, it has provided me with some excellent tools and I am confident that these tools will become a large part of my daily routine.|I have set some new procedures within my branch and I think the most stand out is the new structure around my sales team and the buy in from my team. The results are starting to show and I know as time goes on and after some more fine tuning this will even get better.||I feel my thought patterns and systems are more controlled and defined and I have found a new sense of logic