1800 333 270


Course: COL
Name: Julie Stojsic

I had a quite large goal at the beginning of the year to become a manager this was quite a large step for me in my live a without the help of LMA I would never have achieved this I would like to thank Jennifer for all her help and training to lead me on my way to this great achievement.

Course: TSE
Name: Bree Mayne

Michael our Facilitator was fantastic!!! He was very encouraging and a great support. The Interaction with other participants was invaluable as they brought together a wealth of ideas and experience and the workshops was a great forum to learn from each other. I have noticed a large shift in my confidence as a result of all that I have learnt through the course. I have a greater sense on self-worth and believe I am a valuable member of our team. This has been a very significant change and positively effected all areas of my professional and personal development. I have made significant changes in my realisation and focus on HPA’s. In being consciously aware of my HPA’s and working on these I have notice a dramatic improvement in my time utilisation which has lead to increased performance. I have been able to plan my time more effectively and therefor been able to spend more time seeing my clients and developing my key accounts. I have greatly improved my listening skills and concentrated on listening to what people mean, not just what they say. Through consciously practising effective listening techniques with customers & colleagues I have been able to deepen my relationships and also increased my credibility.

Course: TSE
Name: Ashleigh Hawks

During the course I have really enjoyed the fortnightly classes, it was great to speak to others in the group and listen to how they do things within their role. I found group discussions and activities very beneficial as it was a great opportunity to bounce ideas off one another. Throughout the course I have worked hard on developing my presentation skills. I have made progress with this goal and feel I have gained confidence along the way. I have presented to large key customers and also to the LMA group. I enjoyed listening to others in the group preform their presentations as it was a great opportunity to learn and pick up some tips that will help me preform better in the future. As a result of the course I have seen significant change in my attitude towards the way in which I work. I am cautious of keeping an above the line attitude professionally and personally and I am more aware of my actions and how they may influence or be perceived by those around me. Knowing what my time s worth and the impact it as on m organisation is something that I reflect on regularly as a result of the course. I have become more cautious of my time and how its being spent.