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HJS AUTOMOTIVE LTD T/A WALTHAM MECHANICAL

Course: LMR
Name: Hayden Spatcher

It was a surprise to me personally how valuable the course has been, it was a great eye opener to me on how I could make some big improvements to my business through small amounts of change and identifying my HPA’s has really changed my focus of attention and has led to a much improved workshop and working atmosphere with less stress for everyone, managing the workshop actively rather than reacting as things occur has really reduced a backlog of work and in the process making things more productive.