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HOLIDAY COAST CREDIT UNION LTD

Course: TSE
Name: Geoff Kelly

Most enjoyable aspect was the interaction with all participant through the workshops and learning from one another. Results achieved include improved time management, and need to focus on the important/HPAs rather than LPA’s. I achieved the implementation of my win win goals including scripting of the interview process and the scripting of the outbound calling process and procedure which has impacted the way my sales team operate.