PENTAGON FREIGHT SERVICES PTY LTD
Name: Ian Malane
The course has allowed me to review the 30+ years within the transport industry the good things I have learnt and recognise the things I need to change to be a successful Manager. Communication style was particularly relevant given that over the years dealing with people has changed and in my opinion not always for the better. Nevertheless it has changed so now I must and I must recognise the different styles try to change my approach and derive the benefit of doing so. Creating a strong sales team , a team that sets goals, expects to be number one, think positively, and enjoy the results of their hard work is my goal now. Once I get my team dynamics right I hope to do further training in Sales Management.