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QTCU

Course: COL
Name: Kylie Adib

I found Desire to be very motivational and always let the workshops on a high. I have been able to turn a “below the line staff member” around to a higher performing staff member – by making him goal focused.


Course: COL
Name: Leisa Davis

I commenced this course at a time when there was a great deal of unhappiness in my workplace. staff were coming to work because they felt they had to not because they wanted to, and I blamed myself for this. Each session of LMA my confidence returned as a manager, and I could clearly see now that happiness and contentment at work is a equal partnership between all members of the team. Each session I learned or revisited techniques on how to handle different work situations whether it be conflict or being able to give more detailed feedback. I really look forward to the future now as being a Manager, and establishing and keeping a team who is committed to continuous improvement, but most of all a team who are happy to come to work each day. Thank you LMA.