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Course: COL
Name: Anthony Dowler

I have achieved many more skills in management. I have learnt to conduct myself better in hard and frustrating situations, I have defined the art of delegation, I know concentrate thoroughly and consistently on my HPAs, I put forward my highest priorities first and it has help me understand the needs and requirements for all my team members. Thanks

Course: LMR
Name: Jason Gray

All modules were relevant to my job role in my area of work & I learnt a lot of ways in which I can improve as a team leader. Delegation was probably the area in which I lacked the most in but now I am allowing team members to have more responsibility & input into all decisions, which is also allowing them to show their leadership qualities & show more initiative in their scope of works.