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THE COUTA GROUP

Course: TPE
Name: William Michael Baker

understanding how much I could actually change, In the ways I was doing things, in the ways I was dealing with people in pretty much everything, putting systems in place that are measurable such as the warehouse efficiency tracker and visual tracker to see what is actually going on and why, also common offenders and shortages in some peoples skill sets being able to remove the stocktake function by creating a rolling stocktake counting the entire store in subgroups to ensure whole store is counted every two/three months@ each site and being able to track the overall result , common areas that we are having issues and why. We are currently also working on setting a KPI around the result , Putting up visual trackers with just the percentage on it weekly so all staff are engaged in trying to drive the levels higher