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TOLL EXPRESS

Course: LMR
Name: Cliff Joynson

It was great meeting people from different industry sectors who all seemed similar in their quest for becoming a better and more efficient/productive manager. I have taken away from this course so many great ideas and tools that I have both shared with my team and now use in my role on a day to day basis. I believe just the fact I have now commenced setting goals for significant changes being made within my business has assisted in achieving results.


Course: LMR
Name: Danny Wilkinson

I achieved 1 of my win win goals and lots of little focus goals overall I got better understanding of how to work better with my staff and get a better understanding of their needs and motivations. also using my time better during the day is a huge benefit to myself and the company.


Course: LMR
Name: Mal Rintoul

This has turned me into a better person and leader to all my staff I have also learnt the art of Delegation and trusting other to do thing you thought they could not do. I thank you all for your support while I was on this course.


Course: MHP
Name: Shelley Gilduff

I most enjoyed the open discussions and the activities we did that made you think a little outside the box. We are starting to make more money in the area of freight coming in from smaller regional areas (back freight). I was able to finally get my staff files set up and was able to set ongoing appointment times for one on one meeting with all my staff.


Course: SSTLS
Name: Aaron Langridge

More time on my hands I’m spending an extra hr. a day on my HPA’s For the company $21600p/a being better spent I’ve also implemented some great tools and knowledge into the work force • SOME TOOLS I’M USING INC, Imperative important list Discussion Planner Problem Solving Chart • GAINED SOME VALUABLE KNOWLEDGE SETTING GOALS Strategies for accomplishing these goals DELEGATION Empowering/ up skilling COMMUNICATION How to get results through communication Giving negative feedback WIN WIN GOALS – • Finding and training a 2IC • Benefit of achieving this goal Operational support Work/ home life balance • Used action steps to train new skills within a timeframe Action steps Inc. Operation duties Admin duties Communicating with staff Inducting and training Staff • Man hr per unit spreadsheet • Benefit of achieving this goal Helps with planning/ organising Enables me to try new things to improve operations


Course: SSTLS
Name: Debbie Simcock

Improved communication Promotion to 2IC of the mines area Tools to assist with being an effective leader/manager


Course: SSTLS
Name: Kylie Limbrick

The group I worked with were great fun and had heaps of ideas. My days are no fully productive and organised the course has helped me to identify the areas in which I need to improve.


Course: SSTLS
Name: Jacob Grace

The most enjoyable thing I found about this course was everyone seemed to be in the same position and could share a lot of experiences and knowledge from problems and solutions they had confronted in the past.


Course: SSTLS
Name: Aaron Cross

It opened my eyes to a lot of different ways I should approach my job and that has helped me in a lot of ways


Course: SSTLS
Name: Vaughn Bond

I enjoyed it, I have learnt how to better promote my team members and to identify what area’s need improving and how I can help them I have become faster in my work and more focused and I have delegated all my unimportant tasks to others so they can progress as well