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AUSTRALIAN AEROSPACE MILITARY MAINTENANCE QLD COL Andrew Turnbull

The ability to discuss different ideas within the workshops. By participating with my co=workers I was able to get a better understanding on how they think and act and learn more about them.||I also learnt out about myself and the areas in my management technique that needs to change. I learnt that I have made mistakes in the past and the course provided methods for change and improvement.||I have learnt that improvement is managed more effectively in small steps, so identifying small goals that build into a larger goal will lead to change and improvement.