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interacting with everyone in the course. Talking to them and having the chance to hear about how they perform at work. I was able to take with me from this course how to properly delegate certain tasks to staff and to get them to achieve what they set out to do and to do it correctly. Better communicator through e-mail, phone and face to face made sure all team members understood what had to be done and why. Time management I am still working on but i did train and got help in the office. I achieved my Time Management Goal to successfully have Luke trained and competent in the office role which when i am away he can do office work and perform my job efficently. All other Goals i achieved but am still working on them as i have not achieved them 100% yet

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