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CITY OF PERTH WA TPE Jan McCahon Marshall

Setting goals and realising that steps can be put in place and moved when needed. Setting up lines of communication getting to know what tools can be used. Information about how to delegate was very worthwhile. Putting personal tools together to deal with emails, calendars and to do lists. Knowing what my hourly rate is has made me so much more aware of what I am actually doing, what tasks I am doing, who should really be doing this particular task. I have introduced the discussion planner to the staff and looking forward to seeing how they use them, if they can see the concept beneficial to how they work.