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I have really enjoyed being part of this course, its been challenging yet rewarding and fun. I have met a number of great people along the way and learnt a few things about myself. |I am overall much happier at work I don’t walk in in the mornings or leave in the afternoon feeling stressed or frustrated. I have improved many relationships within my team, customers and management which I believe has contributed to my positive attitude. |My confidence has hit a new high within my role, training others, dealing with conflict, relationships and controlling my emotions. |Time management was an issue for me previously however I am now learning new tasks as well as completing all imperative work by the end of each day, without Identifying my HPA’s and LPA’s with my boss, working of a daily to do list and learning how to prioritise I wouldn’t have been able to improve. |My work life balance needed some improving previous to starting this course. Activities completed in workshops and feedback from others gave me motivation to make more time for my friends and family

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