1800 333 270


Course: HPM
Name: Frank Italia

Generally the course was good and while it is full of lots of common sense learning it was presented in a way that was helpful. The changes I’ve noticed is that I review my goals and tasks list more often and also do the same for the staff I have. The main interesting results is that I find myself being able to see areas of improvements that my staff could sue help with and also able to suggest ways to deal with these issues – lots more work needed for me to deliver that message more as a mentor and coach than as a boss but working on it. Still think while the repetition is an important part of the course that extending that repetition to the assignment list is something detracts from the course, fact is that the reason most people are on the course is to improve how they can be more effective at work and so I suspect they are busy, having some much repetition at the assignment level doesn’t help