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What game of thrones can teach you about Leadership

The world of game of thrones is full of murder, lust, betrayal, and child assassins. The list goes on, but it can also teach us a thing or two about good vs. bad leadership.

SPOLIER WARNING

People are loyal to authentic leaders and brands

The Starks have ruled the north for generations, and people respect them, even when the flags are torn from Winterfell. “The North Remembers”… It ends up putting the Starks back in power.

The same can be said for leaders who show their people the same level of respect and courtesy that they expect to be given. Good leaders are authentic and supportive. But they also display unwavering honesty, ethical behaviour and sound decision-making with their team’s best interests at heart. Strong leaders also are transparent and trust their employees enough to share candid feedback and updates. Behind authentic brands are passionate leaders and dedicated people – staff who feel the company is on their side or that the organisation is a worthy cause will go to bat for the team and the organisation.

If you’re not adaptable, you will die…or not succeed.

Stannis the hard unbending ruler knows this best – “the iron throne is mine, by right”. If you’re so set in your ways that you can’t adapt, your people will lose faith in you.

Most bad managers, get what’s coming to them.

Ok, this varies in the world of Game of thrones but it’s become truer as time has gone on.  Take Joffrey for example, he survived for several painfully cruel seasons, but the people in power noticed his shortcomings and well… We know how that turned out.  Managers who rule with an iron fist will not gain any longevity from their staff or gain any new loyalty.  Unless a manager is willing to take advice from all facets of his “army” he may end up on his knees waiting for the axe to drop for all his sins.

Haters gonna hate – keep doing what’s working

Danneris Stormborn has faced opposition for the entire show, but damn can she inspire people. There will always be individuals that doubt you, but don’t let them overshadow the millions of others who support you, and readily join your cause. Danny spends her time on the most important tasks at hand rather than spending time on activities that don’t suit her cause, she even delegates in effective ways to those who can handle the workload (Tyrion).  Knowledge is power

The smartest people on the show have traditionally pulled the strings, Tyrion, Littlefinger, and Varys, have always found a way to get what they want in Westeros.

“Fight every battle, everywhere, always in your mind.” – Littlefinger.  Never underestimate the power of knowledge.

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L.E.A.D Survey 2018

Following the Leaders or Leading the Followers

Developing Effective Leadership in the 21st Century

New information to help leaders understand what is expected of them in their roles and how best to identify and develop future leaders with confidence and success.

The Whitepaper delves into the most profound issues to emerge from this wave of the L.E.A.D. Survey, issues that implore leaders and managers to invest the necessary time and energy to understand and leverage the leadership potential that exists within their organisations.

Download the L.E.A.D. Whitepaper to view the issues, needs and expectations of over 4,000 employees, managers and business leaders.

Use the form above to download this handy resource, feel free to share it on social media.

Back to LMA library

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Spotlight on an LMA Graduate – Christian Gibbs, AKD Softwoods

There are many people being promoted into management roles each year, and the transition from successful employee to successful manager is a difficult one, requiring a completely different skill set. Many are set up to fail by not receiving adequate training but Christian Gibbs and AKD Softwoods in Queensland provide a perfect example of management development that works.

Christian had been in supervisory roles for many years due to his experience in technical roles within the Sawmilling Industry, however he had never received any training or development opportunities in either leadership or his own personal efficiency. He completed the course “The Performance Edge” as part of a broader professional development plan in 2018.

In his role as the Greenmill & Sawshop Supervisor for AKD Softwoods Queensland, Christian oversees the Greenmill and Sawshop staff. The company processes logs and produces mainly structural timber for house framing.

When Christian started the course he found the content familiar but the delivery and application extremely powerful, he said, “The content that is delivered can be broadly described as something we’ve all encountered in one format or another before. However, the beauty of what LMA provides is the format of the delivery and the environment that they foster with the participants. The facilitators and support staff are driving you to really be honest with yourself, and actually implement the tools which are available to us. I found LMA to be a much more interactive experience, rather than the traditional method of education, where someone talks at you.”

The course had a strong impact on Christian due to the unique delivery and interactive experience and he feels that he has grown as a leader and also as a productive person, with increased personal efficiency which has given him the time to be a more productive leader.

The Time Analysis tool, where participants are encouraged to dissect and analyse the use of their time during a work week, was the real turning point for Christian’s performance and the overall performance of his team as it made him realise the value of his time, and the time of his team. As a result, he began challenging some of the tasks that they were performing which were about providing information or which were simply done because that’s what they had always done. As a result Christian was able to reduce his hours of work from approximately 82 hours per week, which was a lot of time spent working at home after hours, down to the current level of 50 hours per week.

 “Previously I was caught up in the fact that I was just so busy. In reality, I was inefficient with my time, and working on too many projects at once, with a low completion rate. Being as “busy” as I was, I wasn’t spending the time with my team and understanding their challenges and motivating factors,” he said.

“My base team has seen increased productivity and improved morale, as a by-product of my increased interaction with the team and high level of focus on their wellbeing. We have been able to effectively implement regular performance reviews for the entire team, which has given us an opportunity to really understand what our team members want from the workplace, and where possible to be able to accommodate and develop them professionally as well, whether in the form of more training or simply sharing of operational information which they would of otherwise not been privy to. “

The results have spread further within the company as they prompted the rest of the team to assess some of the tasks they were doing, and the method of how they were structuring their work day. Christian’s team members were able to adopt some of the practices and tools he had implemented as a result of what he’d learnt with LMA. The end result is that the whole team are all far more effective and productive in their roles, with the team realising the results of our productivity.

Recently, the Team Leader in Christian’s team, Dan Wall, has commenced the Success Strategies for Team Leaders & Supervisors course. As his supervisor, Christian now has the chance to act as a Mentor for Dan and is already seeing Dan starting to make the connection with some of the actions and tools Christian previously implemented, and the change in mindset which he’s been using to lift the morale of both our Leadership Team and also their Crew on the floor.

“With Dan undertaking his course with LMA, it is continuing to build on the improvements we have realised as a result of my course completion, and it is capitalising on Dan’s differing viewpoint. He is considering angles which hadn’t occurred to me, and further enhancing our productivity and effectiveness, whilst continuing to really build and nurture the culture of our workplace.“

Discussing his LMA experience, the two main highlights for Christian was the exposure to the other course participants and the terrific facilitator, Nikki Watson. “What I appreciated most about her as a facilitator was her ability to push past the normal “excuses” and really get us to challenge ourselves to take an honest look at the situation and make a decision on actionable steps, rather than excuses about why we can’t complete that task.”

Many of our graduates reference the experience with other Participants as one of the highlights of their course experience as they benefit from the exposure to other people, who are facing the same or similar challenges in different environments. Christian said, “The really satisfying part of the interactions with other participants, was being able to watch them develop as people, and hearing about the win’s they had achieved that week. Being in an environment where you are surrounded by likeminded people, whom are all able to encourage and offer advice on how to capitalise on the journey we were all undertaking, was something really special.”

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Finalising Productivity for the E.O.F.Y – Grant Sexton

Being only a couple of months out from the end of financial year (EOFY), now is the time to be prepared. During this time we know your business is already under the pump, but it is important to be on top of everything so that, when the time does come to get your affairs in order, you’ll be prepared. Over the next 3 months LMA will be exploring the different aspects to productivity and preparing for the end of the financial year.  We hope these newsletters will help you get prepared for EOFY, and run you through a few things to keep in mind in the lead-up to EOFY.

It’s a key step for a business to remain on top of this critical time of year. It’s time for renewal, a fresh start and revisiting old goals to set or adjust new ones. Making small steps now can bring up potential problems, allowing your business to be on top of these issues before they arise.

Grant Sexton – Founder and Director

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Planning for New Financial Year – Grant Sexton

With the new financial year approaching, many businesses are inundated with tasks to bring the year to a close, ranging from complying with tax obligations to meeting sales targets. However, it can also be an ideal time for businesses to take stock and strategically prepare for a successful year ahead.

There is always pressure on businesses to reduce costs and be more efficient. By taking a strategic approach to planning for the new financial year, these businesses can make sure they are in the best position to do this in the right way.

Grant Sexton – Founder and Director

 

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Lead the way with Productivity

FOCUS & LEAD BY EXAMPLE

As Leaders we have the opportunity to set the standard for improved personal productivity by leading by example in our attitudes, actions and communications.  However the challenge is to remain focused amidst all the distractions of the day to day workplace.  When you are focused on the organisation’s direction and the performance goals of your overall team, you are able to identify priorities across your department.  You can then determine the High Payoff Activities (HPA’s) that will help you and the others achieve their priorities and goals.

FOCUS ON HIGH PAYOFF ACTIVITIES (HPA’S)

The quickest and most effective way to increase productivity is to spend time and effort on the activities that create the highest payoff and advance you towards the important goals – your HPA’s.  Pareto’s principle states that 80 percent of our results are achieved through 20 percent of our activities.  The remaining 80 percent of our activities produce 20 percent of our results.  Ensure that you have identified your HPA’s and focus your time on the work that really matters.  Otherwise you may be consumed by trivial activities and details.  As a leader you may be spending time completing tasks or solving problems that can be completed or solved by others.

EMPOWER, DELEGATE AND TRAIN

Empower, delegate and train others to complete tasks that are not your priority and to solve their own problems rather than constantly bringing them to you.  This approach saves you valuable time and gives others the opportunity to develop their own skills.  In the process you will increase their confidence, engagement and sense of ownership when it comes to new tasks, problem solving and the results that they achieve.  Also, as the leader, help others in your team to identify and spend their time on their own HPA’s to improve their productivity.

GET STARTED

There are 2 reasons that account for failure to achieve goals, or to accomplish important jobs or tasks.   People either never START or they never FINISH.

Begin on the important work and continue without relying on the emotion of “Feeling like doing it”.    Getting started is often the most difficult part of the project.  Some people put off getting started as they are waiting to have all of the information and resources available or waiting for the right time to start.  In some cases you may never have all the information and some jobs may never be easy, now or at a later date.  Develop a step by step plan of action by breaking the project down into more manageable logical smaller action steps to achieve at each stage.  As you start achieving each of these steps in a systematic method, you will be able to tick them off and enjoy the sense of accomplishment that enables you to complete the project.

EXERCISE SELF DISCIPLINE

Self-discipline enables leaders to stay focused on the task and work through until it’s completed.  Once you establish your priorities, avoid all distractions or interruptions that sway your focus and concentration from the completion of the task.

Discipline yourself to give the tasks only the amount of time and effort they really deserve from you.  Otherwise delegate them to other appropriate team members.  As a leader, either of these actions will require thoughtful evaluation and consideration as well as the application of strong leadership self-discipline.

ENGAGE YOUR PLANNING SKILLS AND PERSISTENCE. 

As leaders, careful planning and goal setting, combined with our determination to succeed, are vital to ensuring that we maintain and improve our own personal productivity.  This combination of factors enables us to be persistent.

Persistence is always a major characteristic of successful individuals and leaders.   Many people eagerly take on new jobs, new responsibilities or new assignments starting with a great splash of enthusiasm, excitement and progress.  However, they soon lose momentum and focus, never completely finishing the job.  In contrast, productive people set definite goals and priorities, plan carefully and then focus and concentrate their attention on what is required to complete the goal.  Persistent leaders keep their goals in mind and work tenaciously towards achieving them.  Your persistence will also become an important characteristic to model for your team. 

STRIVE FOR RESULTS NOT PERFECTION

For many leaders an over emphasis on perfection can lead to negative outcomes.  Productive people decide what’s important and what’s not.  They set aside a reasonable amount of time to accomplish a specific task and stick to their deadlines.  They are also conscious of the standards and quality factors required.

Even on genuinely significant projects, truly productive individuals strive for results, not 100 percent perfection.  Effective leaders recognise that some tasks are simply not important enough to require their time or effort.  When you focus on improving your own productivity through focusing on priorities, delegating, getting started, exercising self-discipline and demonstrating persistence, you role model the behaviours that you want your team members to emulate and copy.

Leading by example and improving your own personal product performance and productivity is one of the most effective ways of ensuring that your individual team members and the team as a whole becomes more focused and more productive.

The majority of our readers enjoy either an informal or formal leadership role.  However, every single leadership role is unique.  Titles given to leaders vary substantially and the responsibilities vary from department to department and organisation to organisation.   But, no matter how different the title, the job description or the nature of the product or service of the organisation, all leaders have one important common responsibility.  They are all responsible for achieving certain results, performance and productivity with and through other people.  It’s the leader’s role to harness the unique potential of those they lead to bring about exceptional results and achieve the team and organisational goals.

Leadership goes beyond management.  Genuine leadership involves gaining engagement and commitment from those you lead so they, like you, understand and willingly play their part in the overall purpose and success of the organisation.  Leadership involves the ability to communicate, to enable and to empower people to take meaningful and productive actions.  Leadership is the ability to take others to new heights.

Successful leaders recognise that the outcomes they achieve are determined by the quality of their leadership, the clarity of their communication and the strength of their relationships.  Leaders who develop their skills in these areas the most, achieve the highest productivity and produce the most outstanding results.  However, most leaders are focused on and concerned about improving two different kinds of productivity and results.  Their own personal performance, productivity and results as well as the performance, productivity and results of their team.

Although these two areas of focus may at first seem unrelated, in a practical sense, personal and team productivity are intertwined, synergistic and cannot be separated.  A leader must demonstrate and model the attitudes and behaviours that he or she expects others in the team to follow.  These team members’ attitudes, behaviours and activities determine the success of the team.  By developing the correct attitudes and behaviours in each person, the overall team productivity and results will grow.

Over the next 12 months, our communications will be focused on providing insights and valuable suggestions for developing leadership skills, improving results and achieving greater success.

In each calendar quarter we will focus on one particular aspect of developing personal and team success. 

July – Productivity

August to October – Communications and Relationships

November to January – Continuous Improvement

February to April – Culture

May to July – Leadership

At LMA we are totally committed to providing you with valuable information and insights that you can translate into actions and activities in the workplace to achieve greater results and success.

Hilary Clinton Growth

An Evening with Hillary Rodham Clinton

“In the past, for reasons I try to explain, I’ve often felt I had to be careful in public, like I was up on a wire without a net. Now I’m letting my guard down.”
Hillary Rodham Clinton

LMA is delighted to partner with The Growth Faculty in bringing Former Secretary of State, Hillary Rodham Clinton to Australia and New Zealand for the very first time.

Limited Tickets – Book Now

Free from the constraints of running, Secretary Clinton will share the intense personal experience of becoming the first woman nominated for president by a major party in an election marked by rage, sexism, exhilarating highs and infuriating lows, stranger-than-fiction twists, Russian interference, and an opponent who broke all the rules.

“From lawyer and activist, to first lady, senator, secretary of state and presidential candidate, Hillary Clinton’s extraordinary career and story of resilience is one that fascinates and inspires business leaders and people everywhere.”

Karen Beattie, Managing Director, The Growth Faculty

Enter LMA’s FREE Ticket Draw Here For Your Chance to Win a COMPLIMENTARY Ticket.

Don’t miss one incredible evening with Hillary Rodham Clinton.

BOOK AUCKLAND | BOOK MELBOURNE | BOOK SYDNEY

Auckland – 7th May 2018 | Melbourne – 10th May 2018 | Sydney – 11th May 2018

Hillary Rodham Clinton FREE Ticket Competition

Our competition is now CLOSED.

Winners:

Mel: Mahasen Ganhewa

Syd: John Stewart

If you encounter any issues or have further questions about the giveaway please click here.

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Spotlight on an LMA Manager Mentor – Clinton Matthews, Alspec

Over the years Clinton Matthews has been an ideal client; one who understands the importance and value in developing his people, takes a hands-on approach in this process and is a strong advocate for what we do at LMA.

Having been a Manager Mentor for over 40 people through three different programs (Success Strategies for Team Leaders and Supervisors, High Performance Management and the Challenge of Leadership) spanning more than 12 years and three different companies, Clinton knows what he is talking about when he talks LMA.

Alspec is a leading national designer and distributer of aluminium systems for both residential and commercial applications, as the Operations Project Manager Clinton feels that the company has benefitted from the real-time, real-life application of the learnings in the workplace.

“Whilst the process provides benefit to tangible activities applied by the student it also assists myself greatly in identifying my employees’ strengths and weaknesses. The process enables me to better deploy and support them within an organisation so that the employee is able to reach their full potential,” says Clinton.

After initially introducing the LMA process into the Brisbane Operations, Alspec has since utilised LMA nationally for the development of its frontline leaders through the Challenge of Leadership program in that time. This approach has enabled them to standardise their language around leadership whilst providing a supported career path for their employees.

As a result of the training that he and his employees received, Alspec have been able to drive quick and significant changes within the organisation by not only changing the culture for the better but also by developing leaders that are able to become more productive and independent with decision making within the Operational environment.

Clinton highlights the improvements in the area of time management as a key outcome, he says, “Priority and Planning and identification of High Pay Off activities would fundamentally be the most beneficial components for not only myself but my supervisors within a distribution and production environment. I have found that most leaders within such a work environment lack sound skill sets in this area. The LMA process provides the correct tools and training to rectify such shortfalls.”

Talking to Clinton about the value of LMA, he highlights the personal value he gains as well as the professional value, he says, “Over the years I have found that I have had significant success by having the privilege of being able to train, coach and develop in excess of 40 employees in leadership roles. As a mentor I find that for the duration of the course I am able to better understand my leaders whilst building a stronger relationship with the individual as I support them through their personal development within the workplace. It is always rewarding to see junior leaders grow and be promoted within organisations.”

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Three Cheers for the High Achievers

As 2017 draws to a close we would like to celebrate the thousands of people who have participated and graduated from an LMA course this year.

As high achievers, we hope that you continue to practice LMA’s teachings, utilise the tools within the workplace and set goals in both your personal and professional lives.

 

 

Here is some of the feedback from LMA graduates in 2017.

 

Remember that high achievers:

  • Think positively (Above the Line)
  • Are willing to pay the price for success
  • Are willing to accept personal responsibility
  • Expect to succeed
  • Set goals in all areas of life
  • Are on a journey of self-discovery and self-improvement

Congratulations to the 2017 Graduates of Leadership Management Australia!